Customer Questions and Answers for Refrigerator Air Baffle by Whirlpool

Doug, Probably not. It sounds more like an air flow issue, not a temperature problem. Check and make sure both doors close and seal properly to the cabinet flange(especially along the bottom of the doors). Check and make sure there are no articles hanging over the sides of the shelves or against the back wall of the compartment, this traps the cold air down low and can cause the crispers to freeze. Check the top shelf,make sure there's nothing tall or bulky setting in front of the damper vent in the left rear top corner. Something in front of the vent can cause the air from the damper to be directed down the back or side wall(s) and cause the crisper area to become too cold. The lower area of the refrigerator, is usually 2 or 3 degrees colder than the upper area of the compartment, cold air migrates down, if the air gets trapped and can't flow properly, you'll notice that the crispers and lower shelves have a tendency to freeze.

Hello DMLaughlin. That usually means there is a defrost issue, or the leaking gasket has caused the coils to be blocked with ice. The baffle is the passage for the air. It is not bad based on your description.

Hello Ron. The air baggle is located inside the machine compartment with the compressor on the back bottom of the unit.