After researching on YouTube I found out about this repair kit to fix the problem of my top rack of my dishwasher . Obviously this is a common problem and I've had nothing but trouble out of it since I got it. I ordered the repair kit recommended on the video. I received it in just a couple of days. The original pieces were plastic and the repair kit pieces were metal. I opened the box to find no instructions at all just loose pieces. Luckily I was warned by the person that made one of the YouTube videos this would happen. So I followed along step by step with the video and had it all replaced in less than an hour. I can not tell you how happy I am with the result. My top rack glides in and out so smoothly, thank you for guiding me along the way.