Paul June 25, 2024 I purchased a MWF filter and installed it and there is no water,when I installed it it made a rattle sound. I then put the old filter on and it works like it should. Is there something I can try? I thought the new filter was bad so I tried a new one and the same issue. Thank you for your time.
1 Answer Hello Paul, thank you for contacting APP, The first thing I would do is make sure that the manufacturer's instructions for the water filter replacement are followed exactly, I have seen issues in the past where there was no water put into the top of the new filter prior to install or not enough water was purged through the system. If this does not resolve the issue I would recommend replacing the Water Filter Manifold. The manufacturer's instructions are as follows: 1. Before removing the old filter, place a cloth beneath the filter to catch the few drops of water that may fall when the filter is removed. 2. Grasp the filter and turn it to the left until it stops. While you are turning the filter, also be gently pulling it downward from the filter head. Keep the filter level to minimize water spillage. If the filter doesn't come loose easily, air may be trapped inside. To relieve any pressure, push in on the water dispenser and the filter should drop right out. 3. Remove and discard the plastic cap from the new filter. Fill the top of the replacement filter with water from the tap. Place the filter inside the cartridge holder by aligning the arrow on your filter with the cartridge holder. If there is no arrow on the cartridge holder too, just make sure the filter is facing forward when inserted. Push the filter gently upward to engage the top of the cartridge in the filter head. 4. Slowly turn the filter to the right until the filter cartridge stops turning. As you turn the cartridge, it will automatically rise into position. 5. After the filter has been replaced, trapped air must be purged out of the system. Select Water on the dispenser selector and press the pad until water begins to flow. The first few ounces of water may sputter due to air in the replacement filter. This is normal. Continue to dispense approximately 1-2 gallons of water to make sure all air is purged from the system. Read More...
Jd March 07, 2023 for Model Number GSHL5KGXBCLS My refrigerator does not dispense water. I recently replaced the water manifold but still no water. Can you help. Thanks.
1 Answer JD, First, make sure the water line that runs up the freezer door is not frozen. Open the doors and remove the kickplate, you will find the water line that supplies water to the door with a connector. Disconnect the fitting close the doors back and press the water pad to call for water and see if water comes thru the tube that goes under the unit. If no water is coming thru when you pressed the pad then a Voltage check for 120 VAC at the water valve needs to be done. Need 2 people, one to press the pad while the other checks for voltage. If you have voltage and no lines are frozen in the unit then replace the valve. If you find water to the door but not at the dispenser then the only repair would have been to replace the door from a void in the insulation. Unfortunately that door is NLA. Read More...
Rick S. May 19, 2022 for Model Number GE DSE25JGHECWW After replacing water filter i had no water so replaced water solenoid valve, same as the original one, still no water, so ordered a water filter manifold and it came with threaded fittings on the water lines to the solenoid and my solenoid uses push in connections, so sent it back to other part place. Watching your instruction videos for water Filter manifold it has threaded water lines but the video for the water solenoid valve the water lines are push in. Can you help me?
1 Answer Rick, the water filter manifold will have the water supply line from the house connect to the male threaded fitting while the other fitting will go onto the threaded portion of the water valve. There will then be 5/16" tubing coming from the water reservoir WR17X11440 and a 1/4" tubing coming from the ice maker fill tube that would go into the quick connects under the valve solenoids. Read More...
Dalwyn January 09, 2022 for Model Number DSHF6VGBCCBB I have a GE refrigerator model DSHF6VGBCCBB. Everything was working fine. I replaced the MWF water filter with a "Everydrop Value Ice & Water Refrigerator Filter" from Lowe's and there was low and then no water flow from the dispenser. I put the bypass cap on and still now water flow. Could replacing a MFW filter with a generic damage the filter head? I don't want to replace the filter head and put the same generic filter back on and get the same damage. Thank you.
1 Answer Dalwyn, While it is possible that the generic filter could have caused this, it would most likely just be that the filter head went bad. Read More...
Mark February 20, 2021 for Model Number GFSS6KKYBSS The refrigerator started making a rattling noise on my GE Profile Model # GFSS6KKYBSS. I thought it might be a crimped in take line - but after replacing it and still having the issue, thought it might be connected to the water filter housing/manifold, but can't seem to find the part number for it. Any help would be appreciated. Thanks
1 Answer Hello Mark, the water filter head/fitting is starting to fail, it is part WR17X12512 Read More...
Marc In Soflo April 23, 2020 for Model Number PFSS6PKXASS When I search on my GE refrigerator model (PFSS6PKXASS) for a replacement water filter head it takes me to your part #AP4345249 which runs $179.80. But, I was doing additional research and found a video showing installation of your part#AP6891555 into a GE refrigerator. These 2 parts look identical and are both for the GE filter model MWF. But, the second part is $41.36, a HUGE difference. Will part#AP6891555 work for my needs? I hope so. Thanks!
1 Answer Marc, Based on the model provided the manufacturer part# is WR17X12469 and our part number is WR17X12469. These parts do not show to cross over to each other and all the part numbers listed in the cross-reference are different. Based on the information provided I would recommend the use of the part recommended by the manufacturer. Read More...
John Jerrehian April 16, 2019 for Model Number GSS25GSHBCSS SERIAL AG403645 I was on your site getting ready to buy new water filters and took filter out of fridge to confirm. When I put back in - no water. Tried numerous options but still the same. This fridge is about 2-3 years old and came with my Lennar Home. Can't seem to find the model number... I was going to buy a new manifold and tube, (WR17X20860) but can't confirm. Would this be the correct water fill head for this fridge? Thank you! John
2 Answers John, For this issue the filter head assembly would be the most likely issue and would be part number WR02X45206. Read More...
John Jerrehian April 16, 2019 for Model Number GSS25GSHBCSS SERIAL AG403645 I was on your site getting ready to buy new water filters and took filter out of fridge to confirm. When I put back in - no water. Tried numerous options but still the same. This fridge is about 2-3 years old and came with my Lennar Home. Can't seem to find the model number... I was going to buy a new manifold and tube, (WR17X20860) but can't confirm. Would this be the correct water fill head for this fridge? Thank you! John
2 Answers John Jerrehian, you will need part number WR02X45206, for the filter head and tubing assembly. Read More...
Maria Claudia R October 27, 2018 for Model Number GSE26HMEDHES I need to know if this reference works the same for this model GE GSE26HMEDHES, The part WR17X20860 is the same AP594931 in your company. I need to know if works before buying it. Thank you ??
1 Answer Maria, The part number for the water filter housing assembly will be WR02X45206. Read More...
Mark October 06, 2018 for Model Number GSS25KSWCSS From what I can tell my refrigerator needs replacement part number WR17X12203 for MSWF filters. Can I replace the the manifold and tube for a MWF filter, WR17x20860? MWF filters are more available and less expensive than MSWF.
1 Answer Mark, It appears that the MSWF filter is slightly smaller by about 1/2" from the MWF filter and may have different spacing of the screw holes which would mean it will not work. Read More...