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Customer Questions and Answers for Dishwasher Touch Pad Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18052488
Manufacturer Part Number: WPW10235721

Dishwasher touch pad control panel mounts on the door and houses buttons and display. Replace if cracked, unresponsive, or buttons won't illuminate.

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Questions & Answers

For Whirlpool Dishwasher Touch Pad Control Panel (Part Number: OEM18052488)

Hunter for Model Number MDB6759AWS2

I wish I'd seen the flipping suggestions not to take the inside door panel all the way off! I'm having some difficulty putting it back on again and when I did, the latch wouldn't latch. Does the inner panel go INSIDE THE lip at the bottom or OUTSIDE? And are there any tricks to putting this sucker back on? Or maybe I just need a second pair of hands? And now that I look at it, the latch just appears to be an empty slot...what holds it closed? Did I lose a part? Or am i just a loser?

1 Answer

Hunter, The door panel will go on the inside of the lip on the bottom of the unit. Unfortunately there are really no tricks to putting it back on. The bottom will slide over the hinges and inside the lip and should line up and screw down.

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1 Answer

Hello Rich. 1. Unplug dishwasher or disconnect power. 2. Open the dishwasher door. 3. While supporting the control panel, remove six screws from the upper sides and center of the inner door panel. 4. While continuing to support the control panel, close the door. 5. Gently pull outward to disengage the control panel. 6. The control panel will be connected with wires that may need to be disconnected to set the control panel down.

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1 Answer

CRK99, Look into the connector of the control board and the side that you see the contacts on will be the side the contacts of the ribbon harness goes to.

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1 Answer

Dawne, This would most likely be caused by a faulty control panel that would need to be replaced.

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1 Answer

Dennis, Discoloration or marks on the ribbon can occur, but don't usually affect the operation of the keypad circuits. It's the creases, and sharp bends or twists in the ribbon, or a break down in the tracer inside the ribbon that causes the issue. You didn't mention an issue, but presumably you can't program a cycle or there are cycle or option lights that remain on. You will need to order the complete control panel/key pad assembly WPW10235721 in order to solve the issue. there are no individual parts available in most if not all instances.

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1 Answer

Hello Janelle. Based on the information you provided, you will need to order and replace the control panel on the unit.

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Brian for Model Number W10235721

My panel doesnt light up but I can still start cycle and select cycle types etc but have to guess if has been selected. I plan on removing panel and cleaning up any corrosion before ordering new panel. My question is how do I prevent this issue from happening again, with either a cleaned up part or new part? I know that this is really a mfg defect but my unit is out of warranty. Does the mfg have a technique they used to repair all the many warranty claims Im sure they had?

1 Answer

Hello Brain. Sorry, but you will need to contact the manufacture for this information.

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