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Customer Questions and Answers for Drum-Lifter by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12132696
Manufacturer Part Number: 34001287

Questions & Answers

For Whirlpool Drum-Lifter (Part Number: OEM12132696)

1 Answer

Hello Steven, I'm sorry but this part 34001287 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

Jo, Unfortunately the drum lifter has been discontinued with no suitable replacement available.

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Jim C. for Model Number MAH8700AWW

For about 2 weeks we have been smelling a rubber burning smell I noticed when I open the door the rubber boot was frayed so I assumed the drum was rubbing against it too making the smell but the inner drum appears to be lose in there causing up and down movement so I think something that holds the inner drum from movement is bad is there something between the 2 drums that keep it from up and movement it appears to be only flexing in the center of the inner drum does the outer drum have be taking apart to remove the inner drum?

1 Answer

Hello Santiago. You need to check for bad shocks, bearings, or bad spider in the unit. Either of the 3 can cause a balance issue.

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1 Answer

Hello Emma. Yes, you just slide the new one into the slots and install the screw to secure it to the drum. The hose on the top of the outer tub can be removed to install the screw into the lifter.

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1 Answer

Hello Brian. The only way to replace these is to remove the inner basket assembly out of the outer tubs. Once removed, there is a screw that needs to be removed, then the lifter will slide out of the basket assembly. Here are the instructions on removing the basket assembly from the manufacture. Hope this helps. Outer Tub and Spinner Removal 1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Remove Console. 4. Remove Front Panel. 5. Remove Back Cover. 6. Remove Pump Hose. 7. Remove the Drain Hose 8. Remove Motor 9. Remove the two 13mm bolts securing the Rear Struts to the base. 10.Rotate the struts up against the bottom of the tub to ease removal of the tub assembly. NOTE: The rear struts can be identified by the green sleeve. 11. Remove two each side 13mm bolts securing Counter Weights. NOTE: Torque bolts to 11-22 ft lbs. during installtion. 12.Remove wire harness connectors for the heater, Themistor and ground. 13.Remove two 13mm bolts securing the Front Struts to base and rotate up against the bottom of the tub. 14.Insert a board or boards across the bottom of the washer frame to use as a support when removing the tub assembly. 15.Remove fill hose. 16.Remove Pressure Switch harness connector. 17.Remove the Pressure Hose. 18.Remove ground wire. 18.Remove left and right Vent Hoses. 19.Lift Suspension Spring from keeper in cabinet. Repeat for the opposite side and let Outer Tub rest on support board. 20.Remove two screws securing Center Brace to Back Guard. 21.Remove remaining screws securing Back Guard to cabinet. 22.Grasp the front and rear of the tub and slide out. Use a blanket or rug to protect the floor 23.Set the tub on the floor. Position 4" wood blocks or equivalent around the spinner shaft. Roll the tub to the upright position and rest it on the blocks. 24.Remove the 10mm screws around the perimeter of the tub. NOTE: Torque tub bolts to 6-11 ft. lbs. 25.Separate the front and rear halves of the Outer Tub. 26.Tub Gasket can be replaced after tub halves are split. 27.Lift Spinner to access Wave Washer. 28.Remove screw and release tab to remove Baffles.

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