Customer Questions and Answers for Pump Filter Housing by Whirlpool

Angie, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented.

Stephen, there should be 3 check balls in the model provided. There should be a smaller one WP302709 directly under the filter housing, then the two larger ones WP719929 located just below the first. If there is one missing, it could potentially affect the operation of the unit.

KGirl, Thanks for the question!!! Soak in the sink using a mild soap such as Dawn dish soap. Just make sure that the filter is rinsed really well of all soap. If not you may flood the kitchen with suds when you use the dishwasher.

Jane, The model will be in the door opening on a tag and we will need to have the model number to be able to assist properly. One thing that you can check since it is taking you pushing the drain/cancel button is to make sure that there are no clogs in the drain line or in the drain pump itself.

Mike, If you have the spray arm off and the screws out then you would just need to pull up on the filter. You may have to rock it a little to get it started coming out.

Hello Scott. You will need to check all parts and make sure none is bad. You can watch the video on the impeller kit 675806 and see how they should look when installed into the unit properly. If yours does not look like this, you will need to replace the kit on the unit. Thank you.

Hello Larry. Use the heavy cycle and just add the cleaner into the bottom of the tub.

Hello Frustrated, This issue is normally related to an over-soap condition. This is the only way water can get up into the float to leak out at that location. I would first try killing the suds with a tablespoon of vegetable oil. Following this, do a sanitation cycle with one quart of white vinegar and the heat assist to rid the unit of the vegetable oil. The screens should not be stopped up so there could be a restriction in the drain.

Hello Jay. No, it does not come apart. You must replace the filter if it is clogged to bad.

Hi Andrea. Remove the lower rack. Remove the lower wash arm. Use the Torx Tool Kit Item Number: TJ20000072 to get the top wash filter housing part # WP9742968 off the top. Thank You.