Henry October 20, 2015 for Model Number whirlpool range wfe381lvq 0 Ref: door latch assy W10107830 Got error code F5 E1 and oven door would not unlock. Took off back panel and tested the door latch and it seems ok. The left solenoid checked ok, right solenoid checked ok when switch activated, otherwise no continuity. Cam turns when 120 volts connected to terminal. Could it still be a faulty latch assy or is the problem in the control panel. Thanks Henry
1 Answer Hello Henry. If the unit works when power is applied, you will need to order and replace the control board on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Tim C November 23, 2013 for Model Number SF367LEKQO Whirlpool Rear Latch original Part #3196958 is replaced by W10107830. The original part has two switches on it but the replacement has only one?? Do you just leave the wires that should go to the 2nd switch unconnected?
1 Answer Tim, The part number that you received WPW10107830 should not have just one switch attached to it but should have 2. They would both be on the same side and if there are not 2 switches then the part is missing one. Read More...
Cheryl October 28, 2013 for Model Number 66575842002 On model 66575842002, can you please advise how to access, remove the old part, and install the new part? This is for a tenant out of state and any guidance to give them would be much appreciated!
1 Answer Hello Cheryl. Most of these can be replaced by removing the back panel to access and replace the part. Make sure the power is disconnected. If they are having trouble that way, they can remove the burners on the cooktop and raise the top to help in replacing the part. Read More...
Andy July 12, 2013 for Model Number RF378PXGQ I am in need of the microswitches from the W10107830 rear door latch assembly. Is there any way to just get those switches?
1 Answer Hello Andy. Sorry, you must order the assembly WPW10107830 for the micro switch. Read More...
Don C. June 11, 2012 for Model Number RF368LXKQRL4926079 The door latch will not operate, consequently heat is lost. How does the latch operate?
1 Answer Hello Don, The door latches purpose is not to prevent heat loss. The only purpose of it is to keep the unit from being opened during a self clean cycle when temperatures inside the unit reach 900°F to 1100°F. Opening the door when temperatures are this high are a serious danger to the customer. The door latch assembly does not operate during bake or broil. If the door isn't closing completely during bake, you either need to address the door hinges, the door liner, or the door hinge receptacles. Read More...
Darrin Finkenbine October 30, 2011 for Model Number rf196lxkq we just though a code f5e1, our latch on the front of the door keeps going back and forth. so do I need the rear latch or the front latch or is it a completely different part.
1 Answer Darrin, On your range, The self clean latch assembly is a two part assembly with a "shifter rod between the two parts. WPW10107830, the motor /switch assembly, is mounted on the back of the range, WP9761013 is the mechanical latch, on the front of the machine and W10078380 is the rod that synchronize the operation. On a lot of occasions you may find that the rod has slipped out of the openings between the two components, and installing it will solve the issue. Thanks and Good Luck Read More...