Tadd M August 20, 2024 for Model Number WRT311FZDW00 I've had this fridge for a little over 2 years. It's in my garage. The Freezer is working fine but the refrigerator has been slowly getting warmer the past few months. It is now very warm and obviously not cooling. The freezer is working great. What do you think I need to replace to fix it? Do you think the evaporator fan motor is not working? When I open the freezer the fan in the back is blowing fine. The freezer has some frost accumulating on the roof of the freezer and freezer door. And there is water dripping from the inside top of the fridgerator. Please advise which part I should order to fix my problem. Thanks. Tadd
1 Answer Tadd M, The fan in the freezer is the evaporator fan, which sounds like it works normally. The refrigerator is designed to operate in a conditioned air space, not in a hot garage. The water on top of the refrigerator section and the frost accumulating in the freezer sounds like an air leak. Check the door gaskets for proper seal and move the unit to a conditioned air space. Read More...
Bill Hohenstein February 07, 2024 for Model Number GARF19XXYK00 The bottom 6 inches of the unit went under water. Unit did not lose power and bottom section still cools but freezer does not freeze. What needs to be replaced?
1 Answer Bill, You will want to pull the rear panel in the upper section and check to see if there is a frost pattern. If there is no frost pattern then this will be a sealed system issue and will require service. Read More...
Wiesel October 08, 2022 for Model Number 106.41163310 Our Kenmore side-by-side refrigerator is not chilling the fridge side. However the freezer side is staying at 0degF. I've checked for... 1. air passage blockages at top & bottom (none found) 2. diffuser/damper operation (open when fridge is operating, functioning properly during service mode #3) 3. evap fan is spinning (operating when fridge is on, functional during service mode #3) 4. ice build-up on evap (light frost but no ice) 5. compressor operation (functional during service mode #4) 6. condenser fan operation (functional during service mode #4) Note: Service Mode Tests 1 thru 7 all "Pass" when performing Service Diagnostics. Although the evap fan is spinning, I'm not feeling any airflow from the fridge-side upper vent. Not sure how to check RPM, but thinking it may not be spinning fast enough to push adequate cold air. Please let me know if this is a possibility and if the evap fan motor should be replaced. Thanks in advance for your guidance.
1 Answer Wiesel, Thanks for the question!!! The most common issue in your scenario is a bad thermistor W10316760. This can be tested for resistance. Your tech sheet would have a list of resistances for measurements at a range of temperatures. Read More...
Tim December 15, 2021 for Model Number MRT311FFFZ00 What is the difference between part # W11039790 and W11176898 You answered my previous question that the Freezer is Cold but the main fridge is not getting cold. Could either of these parts be the issue?
1 Answer Tim, The control board W11443921 would be the most likely cause if there is a defrost issue going on with the unit. Also check to make sure that the evaporator fan motor is working which could also be the issue. Read More...
Tim December 15, 2021 for Model Number MRT311FFFZ00 Freezer is cold but the main fridge is not getting cold. Had a power outage this weekend. Did turn main power breaker off before power came back on. Do you think the Evaporator is the issue?
1 Answer Hello Tim, access the freezer evaporator coil and check for a no defrost condition. Manually defrost it as needed, reassemble the section and check if it reoccurs in about a week, if so replace the adaptive defrost control [W11176898]. Read More...
Mark June 28, 2021 for Model Number 106.74909400 I need to replace an evaporator fan motor 2225625 esf-u2d can I use a 2219689 esf-u2b. Will I beable to use the same fan blade and will the harness work.
1 Answer Mark, the manufacturer-recommended fan motor for the model provided would be part number WP2315539. Read More...
David May 31, 2021 for Model Number 2315539 whirpool fan motor how to put the shaft back in to part 2315539
1 Answer David, Thanks for the question!!! If just the shaft has pulled then the part is broken and will need to be replaced. Read More...
Bonilla April 29, 2021 for Model Number W5TXEWFWQ00 I was curious if the fan motor went clockwise or counter clockwise.
Curt September 08, 2020 for Model Number WRT318FZW00 I have this fridge Mod# WRT318FZW00 fridge is not cooling, freezer is not freezing. compressor is running but none of the fans are running. Removed back wall from freezer found ice built up on top right of evaporator, could this be a sealed system issue? Thanks for your help
1 Answer Hello Curt, this may be 2 different problems, the compressors and fan motors are on the same circuit, check if there is 120v to the fan motors when the compressor is running, if not then there is an internal wiring problem, if there is 120v to the fans then both fans have failed. As far as the ice build-up only on the top right of evap coil, yes that indicates a sealed systm problem, usually a leak. Read More...
Bonnie G. April 12, 2019 for Model Number WRT311FZDB00 I can just use fan blade off of old evaporator motor and not have to buy new one right? Buying motor AP6007247
1 Answer Hello Bonnie, If the new fan motor is the same as the old one you can certainly use the old fan blade, (fan motor shaft has to be the same diameter so the fan blade cannot move on the new motor shaft). Read More...