Customer Questions and Answers for User Interface by Whirlpool

Hello Bob. F then 1 flashes when the control detects an out of range pressure signal. ? Check pressure hose connection from tub to machine/motor control. Is hose pinched or kinked? ? If F then 1 repeats numerous times after POWER is pressed and the pressure hose connection is not pinched or kinked, replace the machine/motor control.

Hello Brain. F then 2 flashes when in: ? Diagnostic Test mode if a stuck key is detected. ? Standby mode if there is a user interface mismatch. This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test, page 2: ? None of the indicators light up ? No beep sound is heard ? Some buttons do not light indicators None of the indicators light up: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the P11 connector is inserted all the way into the machine/motor control. 2. Visually check that the user interface assembly is properly inserted in the console assembly. 3. If both visual checks pass, replace the user interface assembly. 4. Plug in washer or reconnect power. 5. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. 6. If indicators still do not light, the machine/motor control has failed: ? Unplug washer or disconnect power. ? Replace the machine/motor control assembly. ? Plug in washer or reconnect power. ? Activate the Console and Indicators Diagnostic Test mode, page 2 to verify repair. No beep sound is heard: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the P11 connector is inserted all the way into the machine/motor control. ? If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. 4. If replacing the user interface assembly failed: ? Unplug washer or disconnect power. ? Replace the machine/motor control assembly. ? Plug in washer or reconnect power. ? Activate the Console and Indicators Diagnostic Test mode, page 2 to verify repair. Some buttons do not light indicators: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the console electronics and housing assembly is properly inserted into the front console. ? If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. ACTIVATION OF MANUAL DIAGNOSTIC TEST MODE 1. Read and perform steps 1 and 2 under Activation of Automatic Diagnostic Test Mode, page 1, and press the same button once during the 5 second display time of the 88. NOTE: If the button is not pressed within 5 seconds, the Automatic test will start (after saved fault codes). 2. If done successfully, a single beep occurs and the two-digit display shows the User Interface ID# (08, 09, etc.) for 3 seconds, then displays 00 and the Add A Garment indicator LED flashes. See Diagnostic: Manual, below. DIAGNOSTIC: Manual Enter Manual Diagnostic test mode, above. Two-digit display shows 00, and Add A Garment indicator LED is flashing. NOTE: If there is no activity (button press, cycle select) within 5 minutes, the control automatically exits Diagnostic mode and enters standby mode.

Driver45, The LD error code represents a long drain. You will want to check the drain pump to make sure that it is not clogged. Also check to make sure that the hoses are clear and make sure that the drain impeller is not damaged. If damaged impeller then replace the drain pump. If all checks ok then the control board will be the issue.

Hello Tonya. The model number you provided is not working. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Mike. If it does not reset, after blowing through the pressure hose, you will need to replace the main control board WPW10189966 in the unit.

Bill, You're close to on target, the User Interface WP8564290 is a likely issue for an intermittent issue as you described. But first, you'll need to remove the console, then remove the board from the console and check the plastic button "tabs" on the inside of the console for cracks , and breaks, etc. this could keep the UIB board from programming, if the tabs don't depress the mini button on the UIB.

Hello Morris. 2 parts to check here first. You will need to check the thermal fuse and the door switch. If either part is bad, the unit will not start and run. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Fred. F then 53 flashes when the machine/motor control detects high temperature for the motor module. ? Does basket turn freely? If not, determine cause of friction. ? If basket turns freely, Replace the motor.

Hello Jeffery. Make sure the unit is draining and filling properly. If so, you will need to replace the main control board in the unit.

Mike, You're on track, Yes it's true, an intermittent operation(start) issue is more likely to be a "keypad" issue than a control board problem WPW10070060. Replace the console/keypad assembly, and you should be fine from there on out. Good Luck and Thanks