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Customer Questions and Answers for Washer Water Inlet Valve by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18987660
Manufacturer Part Number: W11210459

Fix a washer that won't fill or fills slowly with a new water inlet valve. Controls hot and cold water flow into the tub. Moderate DIY repair.

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Questions & Answers

For Whirlpool Washer Water Inlet Valve (Part Number: OEM18987660)

1 Answer

Hello Jole, thank you for contacting Appliance Parts Pros. If a valve is staying open even when the unit is unplugged until the source water from the location is shut off the the inlet water valve W11210459 W11210459 has failed and will need to be replaced.

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1 Answer

Kenneth, It does not look like there are any instructions provided with the part however we have a video that should help. https://www.youtube.com/@appliancepartspros/search?query=W11210459

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1 Answer

Kade, Thanks for the question!!! It is very likely that the valve has failed and replacing it should correct the issue.

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1 Answer

Mike, Check to make sure that the screens on the water valve are not clogged and check to see if there is a constant 120 vac getting to the valve. If there is not then the control board will be the issue and if there is then this will be a valve issue.

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1 Answer

Tim, Check to see if there is 120 Vac going to the hot water valve and if there is no power then the issue will be the main control board.

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Roger, If you had to shut the water off at the wall to get the water to stop then yes the valve would be the issue. The valve part number is W11210459. If the water shut off when the unit was powered off and did not have to shut off at the wall then check the pressure switch hose to make sure that it did not come loose from the tub and that it is not clogged. If it is not then the issue will be the control board that is faulty. The control board part number is W11218739.

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1 Answer

Jim, Yes, a prolonged fill time will produce an F8E1 – NO FILL, LONG FILL error code. "Fault is displayed when the water level does not change for a period of time OR water is present but main control does not detect the water level changing. The washer enters a pump-out mode and will be unresponsive until it is completed. Removing AC power pauses the pump-out. It will resume when the power is reconnected. Press and hold START for 3 seconds to cancel pump-out mode. Enter diagnostics, retrieve, and clear error codes. Check the following, Is the water supply connected and turned on? • Low water pressure; fill times longer than six minutes. Are hose screens plugged? Check for proper drain hose installation. Is water siphoning out of the drain hose?

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1 Answer

Hello Michael, this washer model is a high efficiency, low water usage model. The water levels are controlled by the main control board based on load size and are not adjustable.

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1 Answer

Susan, The white plastic pieces that are in the valves are filters and you will want to keep those in position to catch debris that may come through the lines.

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