1 Answer Hello Nancy. Possible Causes / Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 3. Check the drive system for any worn or failed components. 4. Plug in washer or reconnect power. 5. Verify CCU operation by running a Diagnostic test or any cycle. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. 8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors. Read More...
G&J August 23, 2014 for Model Number MHWE450WW01 Machine was going through cycle, threw an F21 code. Read that it's the drainage issue. Took drain and hoses apart to check for blockage. Still throwing the code. The plastic on top of the pump is very warm to touch. Normal? Seems like the water is getting stuck before it gets to the drain hose. Do we need to get the pump assembly to repair?
1 Answer Hello G&J. If there is water to the pump, but none coming out, and the hoses are not clogged, you will need to order and replace the drain pump on the unit. Read More...
Frieda C. August 21, 2014 for Model Number GHW9400PW4 My washing machine runs well at the beginning and in the middle of the cycle, it beeped and flashed the signal of F33. I have to cancel the cycle and drain all the water, then move to rinse and spin to continue. Then in the middle of it, it flashes F33 again. I then cancel again and drain the water. Then moving it to drain and spin, it will complete the cycle. I cleared out the filter but the problem still continues. Is it the pump that I need to replace?
1 Answer Hello Frieda, The fault code F33 is explained on the tech sheet as follows: If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. OR If the control has turned the water valves on and after 8 minutes the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash. Press PAUSE/CANCEL twice to clear the display. In light of this information I would make sure the water supply faucets are turned all the way on, the hoses are not kinked behind the unit, and no screens are stopped up from mineral deposits and/or sedimentation from the water supply. If these are all good, I would replace the water inlet valve WP8182862. Read More...
Ashley August 18, 2014 for Model Number WFW9451XW00 My front loading washer will run thru a cycle just fine until it comes to draining. At this time it displays the error code of F 21. When I pressed cancel twice the machine did not reset. When I took the front panel off and opened the drain to check the filter all of the water rushed out. I am not sure if I am in need of a new drain pump or control pannel? Any help is greatly appreciated.
1 Answer Ashley, The F21 error code is an indication of a drain problem ( F21 = Long Drain) the drain pump 280187 is the more common issue. But first check and make sure the drain hose from the drain pipe to the back of the washer isn't kinked or clogged, first. Read More...
Confused August 12, 2014 for Model Number WFW955OWWOO The washer at times would stop midway of a cycle. Then I would have to restart it.
1 Answer Hello Confused. If the washer is shutting down and you have to restart it, it sounds like the CCU WPW10420115 is bad and will need to be replaced. Read More...
Kathy B July 19, 2014 for Model Number 11046742700 When I start my machine it run great as it washes when wash cycle ends I get F21. So press stop twice as followed on manual and water drains out every time so I followed instructions on my manual checked hose's plus screens. So I tried again, this time I used clean washer cycle. During wash it was great when wash ended to rinse F21 flashed again so I pressed stop button and water drained. Could you please tell me what could be the problem.
1 Answer Kathy, With the unit draining when you hit the cancel button 2 times would indicate that there is a internal malfunction of the main control board. Read More...
Jay July 09, 2014 for Model Number whirlpool front load duet Had error code, don't know which one. Now discharge pump runs continuous, door locked, unplugged unit, left for 20 mins, pump continues to run when plugged back in. Unable to reset. Any help would be appreciated.
1 Answer Hello Jay. You need to check the pressure switch and see if it is causing the error. If you unplug it and the pump stops, it is bad and will need to be replaced. Read More...
J.S. July 03, 2014 We are getting the F02 code that indicates a problem with draining. We've checked the drain hose, the little trap that runs between the drum and the pump, and we checked the little tube that connects to the pressure sensor, we are finding no obstructions. We also are feeling water pressure in the hose as the water exits the machine. It seems that water is draining out of the machine, but we are still getting the error message and water never fully empties from the machine. Before we order a pump, is there anything else we can do? This is a whirlpool duet front loader about 7 years old.
1 Answer Hello J.S. No, if the hoses are clear, you will need to replace the pump on the unit. Read More...
1 Answer Hello KKG. If this failure is displayed, there is any malfunction of the steamer component detected by the Steamer Electronic Board. Possible Causes/Procedure Check if pressure hose is ?xed correctly. Check if the air trap is not blocked. Check if the hose is not blocked. Read More...