Samsung DC97-15877B Washer Drum Spider Assembly OEM Part

I noticed my 5-year-old Samsung, front-loading washing machine started to sound like my kids were using it as a drum kit. I immediately checked it out and the stainless drum was wobbling so badly that I just took it for an unbalanced load of clothes. My gut was telling me that something was wrong because I had not remembered the machine being so loud before. I removed the clothes from the washer and I ran it empty to confirm my suspicions: the wobble was still there. I would say it had a 2"-3" wobble from top to bottom, though not sideways. Having no alternative, I took the machine appart. Without getting into much detail, I will say that I had to remove the top, back, and front panels of my washing machine so I could get to the drum assembly. In order to remove the drum assembly, a few hoses, shock absorbers and finally the suspension springs need to be disconnected as well. I took the whole plastic tub assembly out of the machine from the front. I opened the plastic tub assembly, gained access to the stainless drum, removed it and discovered the drum axle support/ spider thing was so corroded, one of the arms/spokes had broken right off. I ordered the part from appliancepartspros and it arrived in two days, as promised. I washed the stainless drum, the plastic tub, installed the new part, and re-assembled the rest of the machine. My washer now runs normally again. I am glad I caught the problem early because I cannot imagine the damage it would have caused to other more expensive parts had I let it go. The bottom line is don't buy a Samsung washer unless you enjoy working on appliances. Also, I thought it a good idea to paint the new spider's arms with a corrosion-resistant paint or perhaps even powder-coating it so you don't have to replace the part every five years.

Machine was a front load washer, after doing some research found that problem is usually caused by pressure sensor or the spider arm which attaches motor to tub.

I watched the videos online then took it apart found the spider assembly was in pieces. So I ordered a new one and replaced it. Be careful with the bolts when removing assembly I broke the first one then used a map gas torch to heat the other five they came out fine.

I ordered a new flange shaft from Appliance Parts Pros and replaced the defective part. The bolts that hold the flange in place were also corroded. Appliance Parts Pros had them in stock as well. Pretty much had to take everything apart to see/ fix the problem. I reused the original gasket in the plastic tub... it seemed okay and it isn't leaking. I will probably replace the rear section of the tub if the bearings go in the future. Getting the parts could not have been easier.

Your video was very helpful! I had to take the washer apart to get at the spider arm. I followed the instruction on your video. After i took it apart, I clean each part. I even found metal in the hoses so they had to be cleaned out also. I then took the spider arm assemble that you sent and painted it with rust proof paint installed it and put the washer back together. It sound like it did when it was new. The repair went smoothly. Thanks to your video and parts.