Rob S Fort Thomas , KY December 13, 2014 Appliance: Samsung Refrigerator RF217ACPN/XAA The freezer would freeze up drip water into refrigerator then freeze refrigerator contents and had to be manually defrosted Ordered parts, defrosted refrigerator, and replaced with new items. This problem has been going on quite some time, while Samsung refused to acknowledge the defective unit, claiming it was owner fault. The defrosting had to be completed every 3-4 months and managed in time to require defrosting every few days. Originally a repairman came and although he defrosted it the first time, he informed us, this is quite common and the unit is defective by design; which is why we continued to defrost on a regular basis until it became too much. Trying this as last resort, so if this doesn't solve issue, we will have to replace unit. The replacing was fairly easy and would do it again if needed. Parts arrived quickly which was wonderful, can't say enough nice things about that experience. So far, so good, as refrigerator seems to be functioning as it did up until warranty ran out. Read More... 46 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Michael S Greencastle , PA May 21, 2016 Appliance: Samsung Refrigerator RF217ACRS/XAA Ice build up Replaced the temperature sensor and the heating element, the repair would have taken the recommended time that your company suggested, but there was so much ice to chop away, that took an hour, but after the ice was cleared the parts was very easy to replace, thank you. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers
Waldemar C Sterling Heights , MI August 13, 2018 Appliance: Model RF26AXERS Ice coming out from all holes of evaporator cover I read the similar problem resolution, viewed the video and decided to take a stab at fixing it. Purchased all the replaceable parts including the evaporator cover with the fan. Good thing since the ice bonded to the insulation of the old cover so most of the insulation was torn when the assembly cover was finally removed. Had a little difficulty removing the heater since it is held by slots in the shield but bending the shield made it easier to remove. Had all latest parts so splicing wires was not required. Tried to install the red and white clips the 3 harnesses on the table but that seemed to be impossible so I just plugged in each harness into the block and installed the clips. Worked well Read More... 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers
John R Jefferson City , MO April 14, 2017 Appliance: Samsung Refrigerator RF217ACPN/XAA Water and ice in the lower part of fridge I put a defrost sensor and a heater in as well as a new clip for the drain so it would not ice up. If you do this repair put all the parts in, that fixed it. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Tex P Castle Rock , CO April 09, 2017 Appliance: Model RF26XARES Code read that the evap heater element had failed ordered new element and temp sensor The ice build was quite large ( my fault) so the defrost took quite awhile, so it took a long time to get to the fridge cleared. Once that was done the rest went well and all is working. I have ordered several different parts from you guys and always got the right one first time with fast part delivery. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers