Gary G San Francisco , CA April 27, 2019 Upper rack adjuster cracked I bumped into my KitchenAid dishwasher and the upper rack adjuster cracked. There was already a crack on the notch of the housing where the handle (lever) sits. In addition, the positioner popped out and I couldn't find it. So, I bought the three parts from AppliancePartsPros online. It arrived in about a week. The repair was fairly simple, but it still took about 45 minutes because I didn't want to crack the assemblies. For the housing, use a small slotted screwdriver to carefully remove the cover from the housing (you do not have to remove the lever). The Positioner was a little tough to remove from the rack. It as a little tight and you have to tilt it a little to angle it out. The rack adjuster was also tough to put in. Taking the old one out seemed easy. There are actually two positioners. The other one is elongated. That one was also tough to take out and put in because you also have to angle it in. And, you must remove the small positioner before you remove the elongated positioner (reverse order when installing). The rack adjuster itself was the toughest to put in. There are two notches near the bottom which fits into the rail. Angle in the inner notch first. Then snap in the outer one. It is a tight ft. Go slowly so you don't break the plastic. Once the bottom notches are in place, you put in the positioners. You might be tempted to remove both adjuster and totally remove the rack first. But it would take twice the effort to put the adjusters back. I just worked on the broken side, being careful not to drop the rack. Also, it helps to the have the other (good side) visible as a sample when installing the broken side. When ordering, make sure the housing lever is pointing the correct direction. After installation, the rack is now rolling steady and can be adjusted up or down. When adjusted down, make sure the tallest dish at the bottom does not hit the rack sprayer. It can actually touch the sprayer a slight little and the dishwasher would still work correctly. Good luck on your repair. The KitchenAid dishwasher I have is extremely quiet and works beautifully. Read More... 49 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Gerald S York , PA February 02, 2016 Appliance: KitchenAid Undercounter Dishwasher KUDE70FXPA3 Kitchenaid dishwasher top rack falling apart Ordered numerous replacement parts. Started with the tracks which required pulling the washer out of the cabinet to reach the screws. Pushed it back in and re-secured. Then stared on the rack and replaced the rack adjusters and various clips. Everything is straight forward and easy to replace. I originally called a local repair place to have them repair it. They came out and said they needed to order parts and they would call back. A week went by and I followed up with them. Had to leave a message for a call back and to this day never got the call back. So I decided to do the repairs myself. I ordered the parts from AppliancePartsPro from the easy to read diagram. I placed the order at 2:43PM on a Friday and received the parts at 12:23PM the next day. Less then 24 hrs! and I only paid for regular shipping. What more could you ask for! Great experience. Read More... 109 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers
Lynda F Tujunga , CA August 29, 2015 The small pins on the upper rack adjuster came off on both side of the upper basket all at once! Temporarily, I used electrical ties to get the basket in place. Not very sophisticated, I know, but somewhat creative and with a big family, it worked till I could order and receive the parts I needed. In my frustration, I turned to the internet and found AppliancePartsPro.com. What a joy it was to find a site that was so easy to locate the parts I needed to make the repairs. The illustrations are very clear and it would be difficult to make a mistake with so much clarity in the site design. It was such a relief to know I ordered the correct parts. When the parts arrived ... on time as promised! ... I sat down with my grandson and we talked our way through it ... absolutely no problems installing the new parts. Thank you. You made my life so easy! The dishwasher is working like new! Read More... 29 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Theodore M Peoria , AZ April 23, 2014 Support points on adjustor broke off and top rack fell Replaced adjustor in 10 minutes. Read More... 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Roberta H Clear Water , FL January 25, 2016 Kitchen aid dishwasher falling apart! Ordered parts to repair the top portion (sliders and basket parts) to fix the problem. Ball bearings were falling out of the sliders. Appliance pros sent what we needed and it is just like new! We have ordered many parts from this company and cannot express our thanks for the great service! Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set