Lawrence P Mount Laurel , NJ September 09, 2014 Appliance: Jenn-Air Refrigerator JCD2389GES The ice auger broke off and fractured the back panel of the ice bin The removal of the ice bin and auger motor was easy but removing the auger from the shaft was another story. The auger was frozen to the shaft even after it sat out overnight. I carefully applied heat with a propane torch, directly on joint of the auger and the tip of the shaft, followed by a few drops of cold water. Once the shaft and auger cooled the auger separated easily. Putting the components back together was simple taking about ten more minutes. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
William M York , PA August 12, 2015 Ice froze in the ice bucket trough around the auger while we were on vacation we went to get ice and heard a very "cracking" sound the motor totally broke off the back of the ice bucket housing Ordered new parts. They arrived in very rapid time. Watched the video on how to replace on the AppliancePartsPros.com. Very helpful! Only problem was trying to get the auger drive wheel off the drive shaft as it was a reverse drive and on extremely tight. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Socket Set, Wrench Set
David S Oklahoma City , OK June 28, 2014 Ice maker support shelf had broken mount for drive motor Replaced the shelf Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers
William O Fallbrook , CA September 01, 2018 Appliance: Jenn-Air Refrigerator JCD2389DES Ice maker shelf broke at auger motor housing causing motor to completely come loose Followed online video provided. All steps worked exactly as indicated, except there was one additional hex head bolt holding the left side of the shelf to the frig wall. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers
Ray V New Castle , IN April 28, 2020 No problem ice maker housing was broken. Replaced it have not replaced the capacitor yet will do when I get a chance. Replaced it.......... Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers