Shannon R Clay Center , KS June 22, 2018 Appliance: KitchenAid 4 1/2 Qt. Stand Mixer KSM95ER0 Stripped center gear Replaced the center gear and since they sent the hub along I replaced that too just to be safe. Used the live chat before ordering to make sure I was ordering the correct part. The person I chatted with was very nice and very helpful and parts came in good shape, and just as ordered. Replaced the stripped gear the next day and added a bunch of grease and the mixer works like new. Was very impressed with their diagrams and helpful videos as well as their large selection of parts. The other parts I ordered, the vertical shaft, pin and gasket are for my daughter-in-law's mixer - it's been out of commission for 3 weeks as it was leaking grease. That is an older mixer and I was afraid we wouldn't be able to get parts, but they had them and as soon as I can get together with her we will have hers fixed up as well. I particularly like their helpful videos. I can't tell you how much I appreciated that. I generally work on my jeep and maybe general construction around the house. I had never taken apart a Kitchenaid mixer before and while I would have attempted it without the video, it certainly went much smoother with some instruction. We live in a small town, and no longer have anyone around to work on this type of thing. Most products are made to be disposable, so I suppose as the older guys have passed no one wants to take it up. I might have figured out how to get into the mixer without the video, but this was very helpful and the only other solution is to ship it off to one of their service centers and wait a month for it to be fixed and returned. Appliance Parts Pros prices are reasonable and I will definitely be doing business with them again. Thank you. (I want to note, below where it asks how difficult it was to repair - if I had found your web site 1st instead of some of the others I was on prior to that - it would have been an easy repair) Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers
Andrey T Castro Valley , CA November 26, 2014 Appliance: KitchenAid 7 Qt. Stand Mixer KSM7581BZ0 Attachment meat grinder stop working with ksm75 Our Kitchen Aid Classic Plus Stand mixer is approximately 16 years old. The attachment meat grinder, stopped working. I disassembled the mixer to see why it’s not working and found out that the two gears are worn out. By the part number I found this shop and ordered parts. I received parts the next day and build it up all together, with the help of the diagrams that where on the stores website. The instruments you need are only punchers. All the grease needs to be replaced. For me it was not that hard to do this because, even though it was my first time doing something like this with a mixer, I did similar things with other appliances. Thanks to this shop, I repaired my mixer for less than $40; and my wife wanted to get a new mixer for $350. I hope this helps somebody . Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Andrey T Castro Valley , CA November 26, 2014 Appliance: KitchenAid 7 Qt. Stand Mixer KSM7581BZ0 Attachment meat grinder stop working with ksm75 Our Kitchen Aid Classic Plus Stand mixer is approximately 16 years old. The attachment meat grinder, stopped working. I disassembled the mixer to see why it’s not working and found out that the two gears are worn out. By the part number I found this shop and ordered parts. I received parts the next day and build it up all together, with the help of the diagrams that where on the stores website. The instruments you need are only punchers. All the grease needs to be replaced. For me it was not that hard to do this because, even though it was my first time doing something like this with a mixer, I did similar things with other appliances. Thanks to this shop, I repaired my mixer for less than $40; and my wife wanted to get a new mixer for $350. I hope this helps somebody . Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Barbara A Brunswick , ME September 22, 2015 Appliance: KitchenAid Portables - Stand Mixer KSM90 The gear to run attachments on our kitchenaid mixer stripped and made awful noises We took it apart, diagnosed which gears needed replacing and also ordered grease since ours was hardened with age and full of metal filings. We were thrilled we were able to save it and repair it in time to process the buckets of tomatoes coming in from the garden. The attachment we like to use separates seeds and skins from the tomato puree really quickly and easily. We took our time doing this repair. Someone else could probably do it quicker. The mixer works better than ever. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Wrench Set
Ronald M Chino Hills , CA September 07, 2015 Worn worm gear As preventative maintenance, replaced worn worm gears and re-greased two units used in a bakery. All grease must be removed if contaminated and replaced. Also, the repair requires snap ring pliers to remove main shaft clip. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers