Linda L North Jacksonville , FL May 06, 2016 The left front roller was broken so i could not pull it out to clean I called Sears to schedule a service call for Sat. Morning. At 11:00 a.m. A service man called and said he was going to do the service call (the original tech was going to be delayed), so he had been scheduled instead. He had another call before he could get to me (an hour drive one way And he would get lunch and see me later. I asked him about how long it might take, he said they do not charge by the hour. He said he couldn't remember for sure, but it was between $200.00 and $250.00, but they would deduct the $90.00 service call from that amount. I am a widow living on ssi alone, so I asked him to cancel the call. Now the interesting part: I injured my shoulder last week doing a closet revision, but with your quickly supplied part, I got our socket set out, some wood to put under the fridge - and changed the roller in about ten minutes! I am 72 and was very happy to have saved the money for the service call! Thank you for your help, we made a good team! Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Socket Set
Richard M Pensacola , FL December 12, 2019 The leveling rollers were damaged I found this company online and read a good report about them. Their site was easy to maneuver and find the part that you need. Great price and great quality. I would highly recommend this company for all your appliance needs. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Socket Set, Wrench Set
Gerald B Crestwood , KY September 28, 2025 Appliance: Whirlpool Refrigerator, Bottom Mount WRB329DMBM00 Water was leaking from the valve controling when to add water to ice maker Ordered replacement valve and also roller assembly for right side (as the leveling leg would not turn). Parts were installed and are working well. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Screwdrivers, Socket Set, Wrench Set
Joseph D Lasalle , IL February 11, 2020 One of the roller coaster feet was broke Lifted the refrigerator off the ground a little bit. Took a socket wrench and took it off. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
Cheryl D St. George , UT January 21, 2024 Left front wheel on fridge busted. Ordered new roller assemblies. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set