Dustin for Model Number Whirlpool ET1FTTXKQ02 I have a Whirlpool ET1FTTXKQ02 that seems to be cold both in the upper and lower unit but I get water running though 2 openings from the bottom of the freezer into the fridge. I am not sure what I need to do to fix the problem. Tired of watered down food...any help would be appreciated. thanks Dustin
Answer Dustin, you will want to check the defrost drain as it is most likely clogged, causing water to go into the return ducts going into the refrigerator. If you remove the evaporator cover and find an ice build up in the defrost drain pan, the ice will need to be removed and the defrost drain would need to be cleared. The drain port can be cleared by using a turkey baster with hot water, squeezing the water into the drain and then siphoning it back into the baster repeatedly until the water gets cold. Then the cold water would need to be switch out for hot water, and repeat as necessary. This will keep from too much water making a mess in the freezer. The ice build up in the drain pan can be cleared by using a hair dryer to warm it up and carefully lift on the bottom of the ice to remove it from the drain. Read More... Answered by AppliancePartsPros.com | Monday, June 10, 2019