Alisha December 26, 2019 for Model Number GR9FHMXPS01 My fridge keeps getting pools of water at the bottom under the drawers then freezes and the pools of water turn to ice. Its like it keeps defrosting and building up with water/condensation then freezes again. The door is shut properly.
1 Answer Alisha, the defrost drain in the freezer section is most likely clogged up and draining into the refrigerator section during the defrost cycle. The defrost drain would need to be cleared. In regards to the water in the refrigerator freezing, the temperature setting can influence how cold the bottom is and the refrigerator would need to be reaching 32°F or less from settled cold air. Read More...
Harold June 18, 2019 my refrigerator freezer cools great -4. My refrigerator compartment only 60 degrees
1 Answer Harold, there may be an air flow issue with the unit. If you could provide the model number for your appliance in a new inquiry, this will allow for the most accurate information possible. Read More...
Dustin June 10, 2019 for Model Number Whirlpool ET1FTTXKQ02 I have a Whirlpool ET1FTTXKQ02 that seems to be cold both in the upper and lower unit but I get water running though 2 openings from the bottom of the freezer into the fridge. I am not sure what I need to do to fix the problem. Tired of watered down food...any help would be appreciated. thanks Dustin
1 Answer Dustin, you will want to check the defrost drain as it is most likely clogged, causing water to go into the return ducts going into the refrigerator. If you remove the evaporator cover and find an ice build up in the defrost drain pan, the ice will need to be removed and the defrost drain would need to be cleared. The drain port can be cleared by using a turkey baster with hot water, squeezing the water into the drain and then siphoning it back into the baster repeatedly until the water gets cold. Then the cold water would need to be switch out for hot water, and repeat as necessary. This will keep from too much water making a mess in the freezer. The ice build up in the drain pan can be cleared by using a hair dryer to warm it up and carefully lift on the bottom of the ice to remove it from the drain. Read More...
John January 31, 2019 for Model Number KTRS22KGWH00 Do you have a video or instructions on how to replace a damper on this model?
1 Answer John, Unplug the refrigerator, take the screws out that hold the center console out and drop down the console. The damper slide is attached to the back part of the damper,, you will need to remove that piece in the back as well. At this point you should be able to unplug the console and remove it. Read More...
Nancy September 05, 2014 for Model Number MTF2142EES00 My freezer is working fine but my fridge is warm Theres no cool air in the fridge part , but the freezer is fine What part do you think I need to replace ? I was going to order the Damper Control Assembly because there is no cold air at all in the fridge Also I defrosted the fridge for 24 hours to see if it had a build up of frost on the freezer coils but it didn't have a build up problem Any help will be great Thanks so much .Manufacturer # MTF2142EES00----Part I was thinking of replacing Manufacturer part Number 4387121 Sincerely Nancy Miller
1 Answer Nancy, You will want to check to see if the fan in the freezer is running. If the fan is not running then the issue may be with the evaporator fan. Also check the vents to make sure that they are not clogged up. These would be the most likely causes for the refrigerator not getting cold enough. If there was product around the duct on the back wall then it may have ice in it as you would want to make sure that nothing is right up against it. Read More...
Mary June 01, 2011 for Model Number ET18NKXFW01 I have a refrigerator/freezer and it is frost-free, but frost is at the the top and the bottom is not cooling. I just want to know what is the problem and how can I repair it. Thank you.
1 Answer Hello Mary. You will need to test the defrost heater WP2315531 and the defrost thermostat WP4387503. They should read closed for continuity when cold. If they are good, you will need to replace the defrost timer W10822278. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...