Confused June 22, 2024 for Model Number PLHS269ZCB2 Hi. First off, thanks for responding to all the Q&As; I have learned a lot. The question I have is regarding the water valve. In a few of the Q&As related to the water filter, it was mentioned that if there is an ice blockage, the valve 242252702 has failed. I am wondering what has the ice blockage got to do with valve failure? The issue I am having is that the water reservoir section (after the water filter going to the valve) gets frozen, and I am thinking it is because the fridge is too cold (at 0 setting, it's around 1ºC in the fridge), and perhaps the thermostat is broken. But, coming across your response in the Q&A is making me wonder whether I should replace the valve or the thermostat or both or diagnose further. FYI - I have checked and the valve does receive the 120V AC when the water dispenser is pushed, and I do get water when the fill line is not frozen. Thanks.
1 Answer Hello Confused, thank you for contacting APP, Valve failure doesn't necessarily mean that the valve is no longer dispensing water, sometimes it can be that the valve is getting weak and not fully seating when it closes, thus allowing seepage past the valve that will eventually freeze in the line, or the seals where the lines connect to the valve are allowing in micro-air bubbles that can also cause freezing in the line. If you feel that the unit is getting too cold in the refrigerator section you may try checking the temperature in the freezer by sandwiching a thermometer between items, closing the door, and allowing the thermometer to acclimate for 5 minutes. If the temperature is significantly lower than it should be then replace the Freezer Temperature Control 5304496561 If it is significantly warmer than it should be you might want to check that the unit is defrosting and you don't have ice build up on the evaporator, if the evaporator is clear but the unit is too warm, you may have a sealed system issue. If the freezer section is at the correct temperature but the refrigerator section is too cold it may be that the Fresh Food Temperature Control 241537104 needs to be replaced. Read More...
Angela February 02, 2022 for Model Number oatshaus@hotmail.com What should the TSD meter read at after installation and purging. Went from 315 to 267 after 3 gallon purge. Doesn't seem significant.
1 Answer Angela, We would need to have the model number of your unit to be able to assist with your question. Read More...
Jo Ann F. Kinsey July 28, 2021 for Model Number WRF555SDF209 My ice maker is not working at all. We replaced the filter and still nothing? What can I do? How do I order a repairman?
1 Answer Jo Ann, WIth the icemaker not working it will be one of 2 items causing this, either the icemaker itself is faulty or the water valve. You can test for 120 Vac at the water valve to make sure that there is power to it. If there is then the valve will be the issue and if there is not then the icemaker would be the issue. As far as service goes you would need to check with a local repair person as our company does not have over the road technicians. Read More...
Annette July 21, 2021 for Model Number FRS26H5ASB5 We bought a replacement filter for the fridge, exactly like the other, it will NOT slide in and click, and neither will the old one that we initially took out of it. Why won't it go in?
1 Answer Annette, For this issue you will want to replace the water filter base which will be part number 240396002. Read More...
Paul Johns July 20, 2021 for Model Number fsc23f7dwo my side x side is having a 3 beep signal about every minute. What is this telling me. The filter looks dirty but still makes ice and dispenses water fine.
1 Answer Paul, If the beeping is coming from the dispenser area then try to unplug the unit for 5 minutes and plug it back up and see if the beeping goes away. If it does not then it sounds like a stuck key on the dispenser. Read More...
Rebecca February 14, 2021 for Model Number GLRS267ZCW0 I just bought a new water filter and I am trying to replace my old one, but this new filter keeps popping out every single time I put it in and hit the water button. Also the water comes out hot.. I am done fighting with it. It a waste of money if I am going to buy something and it doesn't work. The water filter I got was PureSource 2 WF2CB.
1 Answer Rebecca, if the filter is locking into place when installed and the lock release button 240397301 lines up with the filter, the failure would likely be in the filter base 240396002 not locking properly. In regards to the water temperature, if the water supply is tied into the hot water supply it will dispense hot if the water has not been able to sit in the reservoir 240545302 long enough. Read More...
Ancyna February 02, 2021 my ice water is not coming out, we replaced the filter and it still wont come out. What could be wrong?
1 Answer Hello Ancyna, without a model number, we will have to give a general answer for this, suggest you check the water chiller tank usually located behind the crisper drawers if it has frozen. Read More...
Ruth T. November 21, 2020 After replacing my Pure source 2 WF2CB, the water dispenser only dispenses about half a cup and then stops. I put back the old filter and it works fine.
1 Answer Hello Ruth, This is obviously a bad filter. Please contact us at 1-877-477-7278 with the model and serial numbers of your refrigerator and we will be happy to get you another shipped out under the part warranty. Thank you for your patience and understanding in this matter. Read More...
Charles D. July 18, 2020 for Model Number PLHS69EESS2 My refrigerator is not dispensing water. Could it be that the outlet valve is clogged as result of a faulty water filter?
1 Answer Charles, The filter could be clogged up which would cause the dispenser not to work. You will probably notice the icemaker not working as well. If it is just the dispenser not working then the water valve would be more likely. Read More...
Sam O. July 18, 2020 for Model Number FRS26H5ASB5 I have a leaking Frigidaire refrigerator model number FRS26H5ASB5. It only leaks while using the dispenser. Can I fix it with this item?
1 Answer Sam, It would really depend on where the leaking is coming from. You will want to determine the location of the leak because it could be a water tank leaking, water line leaking, or the filter that is faulty. Read More...