Steve January 29, 2019 for Model Number GSH25SGRBSS Ice/Water dispenser is not working. The buttons light up correctly when selected. I checked the plug under the hinge and inspected all water lines and there are no kinks. I replaced the water filter. I heard it fill up when installed. When pressing the water lever, a quite noise is heard trying to work, but still not working. No ice or water. I am leaning towards replacing the water dispenser board. Would you agree?
1 Answer Steve, when the water dispenser is engaged, you should get 120v AC to the valve WR57X33326. If you are getting that voltage to the valve when the water dispenser is engaged, it is unlikely that the control board is the issue. You will want to verify that there is water getting to the valve, from there you will want to test the voltage. If there is voltage there but no water comes out, then you have a valve issue or a frozen water line. You will also want to test the icemaker by putting it into a forced harvest and testing to make sure that it sends 120v AC to the valve as well. The icemaker can be put into a forced harvest if you turn it off, wait 30 seconds, turn it back on and then press the bail arm in and release 5 times within a 15 second timeframe. If it does not send voltage to the valve, then you may have an icemaker issue [WR30X10093]. Read More...
Ted C. July 31, 2018 for Model Number GSH25SGPCSS Trying to get ice from the dispenser. A popping noise was heard. Nothing works-water or ice. The green light will not come on or the light that allows for seeing at night time.
1 Answer Hello Ted, The light WR01X37886 could be burned out. You may also need either the dispenser switch WR23X10783 or the dispenser board WR55X10517 if there is no damage to the harness at the door hinge. Read More...
Rupesh October 17, 2015 for Model Number GE GSS25SGRE SS Hi, The LED light for water/crushed ice/cube ices is automatically switching. When the water button on IDA(Interface Display Assembly) is press the Green LED won't come. When the Crushed ice button is pressed the LED won't come. Some time it will work but them automatically it will turn on the Cube Ice LED on IDA. Then it won't allow to switch to water or crushed ice for certain period of time. I need to confirm two things. 1. Do i need to replace Interface Dsiplay Assembly? 2. If yes, then How do i replace the interface display assembly, do you have how to guide or video guide or send me instructions? Thanks, Rupesh
1 Answer Rupesh, Yes, this issue would be caused by a faulty user interface WR55X10517. To replace just grab the bottom of the display and pull straight out. Read More...
Tom J June 19, 2015 for Model Number GSH25SGPASS Water stopped coming out of the door dispenser. I unfroze the line and it worked fine. A few days later the water button and crushed ice button would not work. All other buttons work. When I engage the door lock and try to hit the water or crushed ice button the lock led indicates that it is locked ( so the buttons are somewhat working) but when I turn the door lock back off it will still not switch to water or crushed. The cubed ice is always on. Any Ideas?
1 Answer Tom, Based on the issue that you are having with the leds not switch would be caused by a faulty user interface part number WR55X10517. Read More...
Ed W April 24, 2015 for Model Number GSH25KGRBBB On the freezer door Press water button -water works, Push Ice pad and only get crushed ice, push crushed ice get crushed ice? can this contact in door panel board be repaired? Were are contacts for these switches? Respectfully Ed
1 Answer Ed, The likely hood of the user interface being faulty and causing only crushed ice would be very slim. This issue would most likely be caused by the ice crush/cube solenoid which is located next to the auger motor. Either the solenoid has failed or the arm has broken on the solenoid. Read More...
Dietrich February 10, 2015 for Model Number GSS25SGSC SS Water dispenser stopped working, ice and crushed ice are working and ice is being made normally. Selection for water on control panel seems normal in that the green indicator light comes on but no water is dispensed. What do I test to figure out if it is the main board or the dispenser display board? Thanks!!
1 Answer Dietrich, What you will want to do is remove the kickplate of the unit and disconnect the water line that comes to the freezer door. Make sure that you have a towel handy. Put the unit to water and push the dispenser like dispensing the water. If water comes out of the tub that comes out from under the refrigerator, then the water line in the door has frozen and you would want to install the dispenser tube heater kit part number WR49X10173. Read More...
Ted C January 05, 2015 for Model Number GSH25SGPCSS Water dispenser will not dispense water. Uncoupled water line under refeg and water will come out when dispenser lever is pushed. It seems as if line is stopped up in freezer door.
1 Answer Hello Ted. It is frozen. You will need to thaw it out and install the heater kit WR49X10173 in the unit. Read More...
Gino June 23, 2014 for Model Number Display bezel for water and ice dispenser The board is in perfect condition just need the display face plate, the one I have is scratched and separating from the acrylic cover. Do you have just the display screen for the dispenser or I need to purchase the group with the board? Thanks in advance
1 Answer Hello Gino. Not on this part numberWR55X10517 you have to order the whole assembly. We will need your model number to help you more with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
David May 06, 2014 for Model Number GE Eterna ESS25XGSABB Water / Ice Dispenser not working...no lights, not functioning. Ice machine working fine. Freezer and Refrigerator working fine. Replaced water dispenser control board, still nothing. Inspected and checked power to control board, inspected door switch. Checked water supply line. Any suggestions?
1 Answer David, If there are no lights on the display then you will want to check the connection at the bottom of the door to make sure that there are no loose or broken connections. If this checks ok then the most likely cause would be a faulty main control board WR55X10942C. Read More...
Eli February 27, 2014 for Model Number ESL25XGRB BS The ice dispenser slowly started to not work properly. At first I could seam to get it to work by opening the door and shaking the ice box a little. Don't know if this helped as it seemed that I could push it and nothing would happen and then push again a little differently and it would work. Now the light will come on and the door flap will open and nothing more than that. What is the problem? Thanks so much.
1 Answer Hello Eli. Check and see if the motor is running. If not, test for power to the motor when the lever is pressed. If you have power there, you will need to replace the motor in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...