Glenn November 15, 2023 for Model Number KSC25INSS00 Air Diffuser makes a clicking sound. During this time temperature in both refrigerator and freezer will rise. Compressor will cycle however the compressor fan will not run. Also the evaporator fan will turn slightly, stop and then jog again. At some point all appears to return to normal for a bit and it starts this process again. Is normal operation dependent on the diffuser operating properly? Is there away to by pas this to check if this a is the issue.? Any other advice would be appreciated.
1 Answer Glenn, the air diffuser has a clockwise and a counter-clockwise winding that would not cause an intermittent failure like this. However, the damper connection can be disconnected during the state of failure. If disconnecting it resolves the issue immediately, the damper WP2220377 has a short that is interfering and would need to be replaced. If disconnecting it does not resolve the failure, the next step would be disconnecting the evaporator fan wires. If disconnecting these work, the fan motor W11671461 would need to be replaced. If not, then the main control W10219463 is the cause of failure. Unfortunately, the main control has been discontinued by the manufacturer and is no longer available. Read More...
Mike R September 24, 2023 for Model Number GC5SHEXNQ03 Hi in fresh food side of SxS whirlpool refrigerator, I am just recently getting, from time to time, a rapid clicking sound coming from the air baffle in upper left side. It sounds something like - CLICK, CLICK CLICK then a slight pause and then it repeats. This can go on for minutes. There is cool air flowing into fresh food box and both the freezer (0) and fridge (37) temperatures are normal. I don"t see any build up in frost in the freezer except in the ice bin underside and some ice cubes freezing together (note I recently replaced the ice dispenser chute flapper, but that didn't seem to help). I don't know if the clicking and the ice bin are related. On rare occasions we get some freezing in the fresh food side but its not that often. I don't know if the air baffle noise is indicating a problem that needs to be addressed. Would appreciate your help. Thanks Mike
1 Answer Mike, This would be the damper door slipping and would require the air baffle to be replaced. Read More...
John August 15, 2022 for Model Number kscs25inbloo My AIr Baffle continues to cycle after closing. While closed both the refrigerator and freezer climb in temperature per the reading on the control panel. I've replaced the air baffle, but, this has not resolved the problem. Can you offer any guidance?
1 Answer John, This issue will most likely be caused by a faulty control board which is part number W10219463. Read More...
Meenakshi December 29, 2020 for Model Number KSCS25INSS00 The food in the refrigerator sectioon is freezing. I checked the damper at top left and found the damper open. I closed it manually and reinstalled it. It opened up and is again getting quite cold. Do I have to check the thermostat or could it be a faulty damper motor ?
Kirk Wemple July 29, 2020 for Model Number KSCS23INSS00 Freezer temp is normal; refrigerator is warm. Evap fan running fine and coils are not frozen. How can I determine whether to replace air baffle or thermistor? --Kirk Wemple
1 Answer Kirk, For this issue, check the vent on the left side wall at the top of the crisper drawers and make sure that it is not clogged with ice. If this checks ok then the issue will most likely be the damper that is faulty. Read More...
Dan February 12, 2020 for Model Number KSCS25INSS01 The Air Damper on my Side by Side KM Superba is making grinding sounds and then stops. when the grinding sounds stops the digital control panel in the Fridge side blinks 3 times. for the most part the Freezer maintains 0' and the Fridge 37'. but when this issue starts to happen the Freezer gets up to 20' and the Fridge gets up to 45-50'. After awhile it seems to go back to cooling mode and the proper temps are re-acquired. Any ideas on what needs to be addressed here? Is this maybe a defrost cycle and maybe some issues are starting to develop? It seems to be going into defrost more frequently and the sounds are new for the unit. Thanks for any help in troubleshooting this.
1 Answer Dan, with the air baffle WP2220377 grinding, this can indicate either ice accumulating on the baffle (this would indicate a refrigerator door gasket air leak) or the gear in the baffle is stripped out. In regards to the temperatures, the defrost cycle can last up to 37 minutes depending on how long it takes for the heater WP2210737 to clear the evaporator and open the bi-metal. The defrost cycle will occur every 8 of compressor run time to a max of 100 hours if the compressor is not having to operate as much. The temperatures in the freezer and refrigerator will increase during a defrost cycle. However, the frost pattern of the evaporator should be inspected to identify if there is a full frost pattern after 30 minutes of compressor run time or if there is a partial frost pattern. If there is a partial frost pattern, the condensers would need to be checked to ensure they are clean. If they are, (with the power turned off) then the compressor winding pins would need to be tested for resistance and should measure between 9-10O when tested from each pin to the other. If the windings test good, then the inverter W10629033 LED will need to be checked for any flashing and it would need to be tested after turning the power on. When testing for voltage during operation, the voltage should read 3-6VDC from the red/white wire to the red wire, and 120VAC at the black wire to white wire. If the inverter is receiving less voltage than necessary, then the main control W10823804 would be suspected. If the voltages were in range, and the compressor tested good, then the inverter would be the likely suspect. Read More...
Marc April 15, 2017 for Model Number KSCS25INSS01 PART#2220377 I need a replacement video for the air baffle. Can you send me one or a link to one?
1 Answer Marc, There is no video that would be available for this air baffle, To remove you would need to remove the cover over it and in the freezer you would need to remove the air channel at the top of the unit for the icemaker. Once this is removed you will need to depress 4 tabs on the freezer side to remove the air baffle. Read More...
Ron February 26, 2014 for Model Number Kitchen Aide Model KSCS25FVMS01 When you remove the Damper is it normally OPEN or CLOSED? My problem is the refrigerator is too cold. I set it for Freezer Zero, Fridge 37 degrees. It seems to work for a while then the temperature of the Fresh food compartment drops to around 27 to 31 degrees. Question: when the Damper is disconnected and is out of the refrigerator should it be OPEN or CLOSED? Thank you
1 Answer Hello Ron, The damper is temperature activated therefore, when it warms up, it will open. When it is removed from the cold fresh food compartment, it will open. It is possible for it to hang up and/or have a frost interfering with its' operation. Read More...
Kevin February 03, 2014 for Model Number GC5SHEXNQ03 HI, the freezer was not working, I changed the evap fan motor, and now it works fine. New problem, the fridge is not cooling. When I disconnect the circuit board from the rear of the fridge, the fan (in the rear) starts running. When I plug it back in, the fan stops. Any suggestions? Thank you
1 Answer Hello Kevin. It sounds like the control board in the rear is bad and will need to be replaced on the unit. Read More...
Ken November 26, 2013 for Model Number Whirlpool gc3phexnb00 Part number 2220377 which is a damper is making a buzzing noise, and the digital thermostat in the front of the fridge side is chirping and blinking every three seconds. Will replacing this damper solve the problem?
1 Answer Hello Ken. Yes, if the damper is not opening and the unit is warm, you will need to replace the damper in the unit. Read More...