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Customer Questions and Answers for Control Board Sensor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12133113
Manufacturer Part Number: 34001494

Questions & Answers

For Whirlpool Control Board Sensor (Part Number: OEM12133113)

Mike--Washer Dead for Model Number MAH8700AWW

I did some of the component testing procedures in the booklet taped in the machine. a/c power check was ok. The door lock check and the door unlocked check did not seem right. Both showed 120v a/c. Door unlock check-Pin 1 of CN5 and pin 8 of CN10 had 120V. Door lock check pin 1 of CN5 and pin 2 of CN7 had 120v and pin 1 of CN5 and pin 7 of CN10 had 120v. Is there something wrong with the door lock, or is this more control board problems? Have heard about all the problems with the wax motors and was wondering if this model could have the same problems and ruin a new control board. Too costly to take a chance.

1 Answer

Hello Mike. Based on the information you provided, it sounds like the door lock WP8182634 is bad and will need to be replaced. If the voltage is there, but the lock is not working properly, then it needs to be replaced. Hope this helps.

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1 Answer

Hello Mike. If the board is dead, then you will need to replace the control board 34001494. It sounds like it took a surge and should only need the control board. Once replaced, make sure there are no water leaks inside the unit. Hope this helps.

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1 Answer

Hi Frank. "Dc"-error is the machine never exceeded 400 rpm due to an unbalanced load. The first thing to do is make sure the unit is level front to back and side to side. Make sure the nuts are locked on the legs up against the base when leveled. Remove the top and back. Look to see if the top tub springs are in place. Make sure the shocks are intact below. Shock part # WP34001303. Is the rear pulley nut on fully? Part # 34001271. Is the inner drum run- out OK? You can compare it against the inner door boot edge while in spin to watch for excessive wobble. Thank You.

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1 Answer

Hello Vander. Based on the code you provided, you will need to test and see if there is power coming to the motor WP34001437. Also, make sure all wires are good and tight on the unit. If so, and the motor is not turning the tub assembly, you will need to replace the motor on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hi Eric. Check your motor control board and motor for loose connections. The machine control board is searching for the motor Tach. response that it is not getting. The E-3 code and the 2-E diagnostic code is the same code as the motor not moving,(locked rotor, hall effect switch sensor fault). The motor is part # WP34001437. If you do not find loose connections. Thank you.

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1 Answer

Hello Greg. If the motor is testing good, check and make sure there are no loose wires and the connections are good. If so, you will need to replace the control board 34001494. Hope this helps.

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1 Answer

Hi Wil. There is a hall effect sensor on your motor that is not reading rpm's. Check to see if the motor wires are all intact. You will need the motor part # is WP34001437. Thank you.

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1 Answer

Hello Stella. This type of issue is typically caused by a faulty control board. If you can respond to this message with the serial number of your unit we may be able to find this part for you. Thank you for using us.

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