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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12132246
Manufacturer Part Number: 33003028

This dryer electronic control board has a two digit display and is used on some Maytag and Crosley brands.

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Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM12132246)

Cynthia for Model Number MDE5500AYW

I have been looking for the correct replacement part number, but have noticed that the part is constructed slightly different that the original part that requires replacing. Can you advise us if the differences between the two parts indicate that this part is incompatible to our unit? We have a Maytag Dryer Model # MDE5500AYW. The Serial number in 55442648AT. The part is AP40444079/33003028. The original part in the manual is PS2036598. I circled the 3 areas in blue on each part that are different. Thank you for any and all assistance you can provide!

1 Answer

Cynthia, According to information that could be located, this would be the correct control board for your unit but is showing as being discontinued by the manufacturer with no suitable replacement available.

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1 Answer

Hello Kamealoha, The only board listed as a satisfactory substitution for all series of the board for the model provided is 33003028. I'm sorry but this part has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

Ed, if the model number for your appliance could be provided in a new inquiry, this will allow for the most accurate information to be presented.

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1 Answer

Hello Shea, the dryer has a faulty keypad/control panel which is causing the erratic beeping, the part is 33002896 however the manufacturer has discontinued production of the part and it is no longer available. The control board is still functioning correctly.

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1 Answer

Hello Jonas, I'm sorry but the only board that would work correctly in the model in your home is the one listed for your model. Thank you for your patience and understanding in this matter.

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1 Answer

Hello Anne-Marie. Sorry, this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Dave. Sorry, this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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Tamydove

My 10 years old Maytag Neptune MDE5500AYQ dryer stopped working. All light are on. The message “50” comes up on the display. I know normally this mean estimated time, touch any key but nothing happens. Them I unplug it from the wall outlet and plug back, nothing, all light on, but no key work. Unplug again, let rest for few days, sometime after 3 days I plug to de wall and start work again or sometime after 7 days, after that lapse of time I load the dryer first and plug it back to the wall and all the light “on” at the display board, then touch the start key and dryer star working again, the first load of clothes is drying but when time come down and reach “19” (min) go back again to “50” some time “51” continue drying, time coming down and reach “19” again, this happen 2 or 3 time during the first load. The moment I open the dryer door light is “on” inside, and at the displays panel change to “do”, I unload the dryer and load with the second one and this is the time that Not work anymore, unplug from the wall, plug back, nothing, I need to wait 3, 4 or maybe 7 days again. During all this drying process she beeps, sometime once sometime 2 or 3. I know that the front panel have two (2) components, one is the Electronic control board (33003028) and the other one is the Control Panel (33002536). I know too that the electronic board is discontinued, but because when I plug the dryer and the entire element light on and work after few day resting. MY Questions is: It just the Control Panel key pad? Maybe when dryer is hot? Thermostat open because is hot? Maybe is the Door switch? The thermal fuse? The thermistor? Or the disappeared Control Board? I bring 3 technicians but the moment they see the dryer the only thing they say “please throw away and buy another one” they never check anything, my dryer is clean, look like new, I really want to fix it. You are a technician that maybe you can tell me, I don’t want to buy a used Electronic Control Board and find out that is it just the Control panel key pad the problem. Thank in advance for any advice.

1 Answer

Hello tamydove. Based on the information you provided, it sounds like the board has failed on the unit. Also, with the buttons not working, that sounds like the control panel. So with the issues your having it sounds like both parts may need to be replaced.

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1 Answer

Hello Lori. 33003028 is not discontinued at this time. They are listed on back order. You can order the board and when it comes in, we will ship it out to you! Thanks.

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