Darryl C Bedford , IN May 15, 2017 Gearbox kitchen aid 6qt stand mixer Went great parts were perfect staff very helpful FANTASTIC company to deal with Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Ioana L Bristow , VA January 08, 2017 Slipping gears Replaced gears Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set
Chris K San Diego , CA November 15, 2016 Appliance: KitchenAid 5 Qt. Stand Mixer Professional Heavy Duty Bowl Lift KG25H3XWH5 Standup mixer would run 3/4 around the bowl then stop and make a grinding noise Disconnected the power, then Opened up the kitchenAid pro HD motor assembly. Found the gear assembly , and removed it's housing. Disconnected the motor drive, and hand spun the gear assy. Found that the worm gear had worn down in one spot. Went to appliancepartspros.com on Tuesday, ordered new beveled and worm gears a gasket and new clips. Parts arrived on the same Thursday. My wife was amazed at the speed of the turn around. Thank you so much Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
James H Springfield , MO April 14, 2020 Appliance: Model KPM26M1XER Worm follower gear was "cupped" and wore out by the movement of worm gear I replaced both front & rear sleeve bearings along with the shaft bearing to improve stability of rotation of all gears. I also found the vertical shaft bearing had worked itself out of the housing and was sitting on top of the bevel gear rather than pressed into housing. I reinstalled the vertical shaft TOP bearing into the housing and "pressed" it in with a hammer and socket extension. I then cleaned all parts and the housing and installed new grease into the proper places. Upon reassembly, the machine was run at slow speed to ensure all things meshed properly. The machine was then run at top speed for 5 minutes without issue. I would have 'bought" more parts, like vertical shaft and planetary gears BUT the prices are too expensive and a 'refurbished' unit can be purchased from KitchenAid with a warranty for far less than the parts cost! Being a manufacturing engineer, it is sad to see the 'mark-up' on piece parts as it tends to make repair unreasonable and wastes a lot of good material into the landfill! Thanks for working to keep the prices reasonable and hopefully, dropping the price will create MORE repair business rather than throwing away the old to buy new or refurbished systems. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set
Bill B Lakota , ND October 10, 2023 Kitchenaid mixer stopped mixing! I took the transmission apart and found the lower end rotating gears worn. Ordered replacements for all gears in the transmission from your site. I was surprised on how fast they arrived, 3 days! Replaced gears and mixer is back in operation! Thanks for your quick response to getting me the necessary parts. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers